Kevin V. Wong

getting ready for a fun night! glad it’s on a friday, so i can spend the saturday resting. =)

so far we have a golden parachute, the dude and a dirty salsa dancer in the studio. what do you have? #halloween

Thinking it might be a good idea for a nap later since it’s going to be a long night!

processed 2 batches of photos and uploading pre wedding set now. didn’t get too much done with “work” work. maybe next time. happy halloween

at certain angles, my phone looks shiny and new again. but alas, it is not. =(

going to be a Mac for halloween. like those i’m a mac, i’m a pc commercial. =)

I’m at 10th Ave E & E Roy St, Seattle, WA 98102, United States - http://bkite.com/026wt

just posted a follow up to the seattle #ixda meet up: http://tinyurl.com/5kmwyd would love to hear about other’s responses!

Now boarding flight back to Seattle. My bed is calling. Come to me!

#fcf08 graphics and visualizing portfolio will help argue the value in the investment.

#fcf08 thanks @armano for a great presentation, @michellebb @worleygirl and others for making this engaging. big thanks to @forrester

#fcf08 thank you @akarlin for the tweets and help, @jaredlukes @adamcohen @scubachris for amazing coverage. this was fun!

#fcf08 ability to look feel and touch are important. going to mall isn’t just about transactions. making transition to being a placemaker.

online world in shopping are routines that we are uncomfortable with. buying the 27th laptop. shopping mall won’t disappear. #fcf08

#fcf08 Paco hands down made my trip. and from what it sounds like, everyone elses!

#fcf08 bring avatar on our own personal communication device. it will be our personal shopper. give additional information that’s scanned

#fcf08 Megan Burns - Balancing Innovation and ROI in the Customer Experience Project Portfolio

#fcf08 academic research collects a bunch of research for a small focus, while commercial does the opposite. it all starts with experience.

RT @MichelleBB @comcastcares: I think Paco and Lisa were the best keynotes at #fcf08 word.

#fcf08 no one has ever done anything like this before. hard to know how it will work out. consumers struggle with accepting new experiences.

#fcf08 why these things happen is a process problem. double edge sword. most execs fav guaranteed ROI. but innovation hard to predict

#fcf08 balanced portfolio take into consideration: current financial situation. time horizon. risk tolerance.

#fcf08 western union didn’t get the connectedness, uniqueness, variety and comfort in consumer needs. failed to realize potential of telephn

#fcf08 to stay ahead of cusomters, you have to innovate. deja vu!

#fcf08 western union, histor of innovation. they intro’d telegraph, stock ticker, money transfer and one of 11 in dow jones

#fcf08 project portfolio managment (PPM), applies principle of personal investing to business governance

#fcf08 take a chapter out of the IT play book to look at how the objectives are fulfilled by short term and long term investments

#fcf08 mechanics of PPM: estimate cost/benefit/risk. allocate resources that balances against potential return and aligns with orgs risk

#fcf08 continually adjust and rebalance portfolio. new investments in pipeline. new information. influence from context.